CloseCall Advantage

Virtual PBX

CloseCall Advantage Virtual PBX is a powerful tool with an affordable price that will give your home or office many of the features that others pay for on high dollar phone equipment. Each extension of the PBX has all of the same features as a single business line, plus you can choose options like auto-attendant, time of day routing, information announcements, and intercom dialing. Special phones designed for digital phone service make using the Virtual PBX easy.

No more calls to the phone vendor to move extensions, make programming changes, or add lines. With this savings, and no long distance in the United States and Canada, you are able to see cost savings immediately. By using your broadband connection to make and receive calls, you are able to reduce your local bill by 30 – 50%.

Multi-location offices can function as if they were in one location. Employees can have extensions at the office, home, and virtual extensions for when they are on the road. You are no longer out of touch when you are out of the office.

Virtual PBX Features:

Time of Day and Caller ID routing.
Detailed call reporting and analysis.
Online account management per extension.
Anonymous Call Rejection or send to Voicemail.
Toll charge restrictions
Built in Conference Bridge which allow many user to call into a PBX "conference room" – this is generally used when customers need to have more then a few people conference in, such as company wide conference calls or large sales calls.
Toll Number Rejection or send to Voicemail.
Hunt groups
Blast list (Simultaneous Call Forwarding) – the remote device that picks up first receives call
Find me – sequential call forwarding
Paging / Intercom
Line use indicators
Customize inbound number routing
Custom Music on Hold
Online management of E911 in real time
Hierarchical view of PBX by allowed access. Giving users and administration different rights and views.
Unlimited lines – system never runs out of lines so that no one is ever stopped from calling or from receiving calls.
Customize Caller ID displays
Virtual Numbers
Route call by Caller ID – send specific customer to specific people or features when they call automatically
Time of Day routing
Manage multiple businesses from one PBX by routing different DID independently.
"Click to Call" – requires certain hardware
Integration with Salesforce.com –requires certain hardware
Call Parking / Pickup
Easily manage all PBX functions from any web browser, with OSS.